GUCCI OSTERIA DA MASSIMO BOTTURA
CONDITIONS OF SALE
For a seamless dining experience, please note the following terms and conditions:
•Reservations of seats to the restaurant can only be secured through a prepaid online purchase via savour.sg/gucciosteria. Session dates that are in red are not available for booking or all time slots for the session have been taken up. If your desired date and time is not available, please write to us at email@example.com to be placed on a priority waiting list.
•The Organiser with no prior notice, reserves the right to block out and/or retract any sessions for the purpose of a private event. Any affected ticketholders will be moved to other available sessions or given a full refund.
•For enquiries about booking the entire restaurant, private dining room or group bookings (10 persons and above), please write to us at firstname.lastname@example.org and our Partnership Manager will reach out to you shortly.
•Diners will receive a confirmation email sent to their registered email address. Diners must bring along the confirmation email to the event to be checked and cleared by the event host or hostess. The Organiser reserves the right to refuse entry to any diners who produce a non-official confirmations from sources other than those pre-approved by the Organiser.
•The standard “++” on the ticket pricing refers to 10% service charge and 7% GST. A mandatory booking fee of $3 (incl. GST) will be charged for every seat booked.
•The price for each reservation does not include beverages. An extensive drinks menu will be available at the restaurant.
•As the restaurant is running at limited capacity and every menu is made-to-order, there will be no refunds after payment is made and subsequently the ticket-holder is a no-show. Diners shall be deemed to have read, understood and unconditionally accepted the terms and conditions herein.
•The exclusive menus available at the restaurant is specially curated by the Gucci Osteria culinary team and, due to seasonality and availability of ingredients, are subject to change without prior notice. The restaurant reserves the right to change any item on the menu and replace it with another item of equal value and standing.
•Diners are advised to peruse the menus on this website before making their reservations and must declare any dietary restrictions in the “Dietary Restrictions” field on the payment page before making payment. Menus have been specially curated for the event and while adjustments to the menu can be made, wholesale changes will not be possible. The Organiser is not liable for adverse health effects as a result of undeclared dietary restrictions.
•For intolerances requests, please email the Organiser at email@example.com before making any purchases on the reservation page. The Organiser is not liable for refunds after payment is made.
•Due to the restaurant setup which is temporary by nature, please note that only bottled water will be served on the premises. Tap water will not be available.
•The restaurant maintains all rights to manage seating arrangements. Special requests for seating arrangements must be made known to the restaurant prior to arrival and such requests are subject to the discretion of the restaurant manager.
•The restaurant takes place at a historic conservation building and access to the dining room is via staircase only. For wheelchair users please email us at firstname.lastname@example.org for provision of special seating arrangements.
•While there are no age minimums, baby chairs will not be provided on the premises. Parents of young infants must note that there will be no space accorded in the dining room for prams and/or strollers. Please also note that there are no children’s menus available and every child, no matter what age, must be ticketed to gain entry to the session.
•The restaurant may accept walk-in customers only if there are seats available for the current session. The decision to admit the diner is at the sole discretion of the restaurant manager.
•Due to the limited edition nature of the restaurant, all props related to creating a suitable restaurant ambience such as, but not limited to, restaurant accessories, tableware, linens, bag hooks and menu folders, cannot be removed from the premises. Diners will be charged for items should there be proof of theft.
•You will be participating in an event where photography, video and audio recording may occur. By attending this event, you agree to be photographed and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
•Corkage for wines will be charged at $70++ per bottle. However, a 1-for-1 corkage waiver with purchase will be applied.
•The event is considered rain or shine. No refunds will be given due to inclement weather.
•The Organiser reserves the right at any time, without prior notice, to add / alter / modify / change or vary all or any of these Terms & Conditions.
•The Organiser shall not be responsible or liable for any loss or damage whatsoever may be suffered, or for any personal injury, or any health issues faced by diners, directly or indirectly, by use or non-use of products/services provided by the restaurant.
•The Organiser reserves the right to refuse entry to any diner who contravenes any terms or conditions herein.